Return Policy | Elite Steroid Solutions
Let’s keep it simple: You want clarity on returns for steroid products, HGH, injectable steroids, oral steroids, liquid suspensions, needles and kits, PCT, peptides, and stacks.
Here’s our no-BS guide—written in plain English, with your safety and satisfaction in mind.
Our Return Guarantee
We want you to order steroid products with confidence.
If something’s wrong, we’ll fix it—fast.
But let’s be real: steroids aren’t t-shirts.
Once opened, returns aren’t possible for health and legal reasons.
Here’s how we keep it fair, safe, and hassle-free.
What You Can Return
Unopened Products
Return within 30 days for a full refund (minus shipping costs).
- How: Email returns@elitesteroidsolutions.com with your order number.
- Process: We’ll send a prepaid return label. Once received, your refund hits within 5-10 days.
Damaged or Incorrect Orders
Report within 14 days of delivery.
- What we need: Photos of damaged packaging or wrong items.
- Solution: Free replacement or full refund—your call.
Lost Packages
If tracking shows non-delivery, we’ll reship or refund within 14 days of the estimated arrival date.
What You Can’t Return
- Opened products: Health regulations prohibit returns on used HGH, injectable steroids, or oral steroids.
- Customs seizures: You’re responsible for local laws—we can’t refund seized orders.
- Change of mind post-opening: We’ll help you use the product safely instead.
How Returns Work
- Email us: Send your request to sales@elitesteroidsolutions.com.
- Get approved: We reply within 2 hours (Mon-Fri, 9AM-6PM GMT).
- Ship it back: Use our prepaid label and original packaging.
- Get refunded: Processed within 48 hours of receiving your return.
Pro Tips for Smooth Returns
- Keep packaging: Original boxes and seals speed up approvals.
- Document issues: Photos resolve disputes faster than words.
- Check twice: Verify your order before opening—especially peptides or PCT.